1. Order Processing
Orders are processed within 1–3 business days, excluding weekends and public holidays.
2. Shipping Destinations
We ship to Portugal, the European Union, and selected international destinations.
3. Delivery Times
Estimated delivery times:
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Portugal: 3–7 business days
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European Union: 5–10 business days
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International: 7–20 business days
Delivery times are estimates and not guaranteed.
4. Shipping Costs
Shipping costs are calculated at checkout and depend on destination and order weight.
5. Customs and Duties
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
Struk Home is not responsible for orders delivered to incorrect addresses provided by the customer.
7. Lost or Delayed Shipments
If your order is significantly delayed or lost, please contact us at support@strukhomeofficial.com and we will assist you.
8. Changes to Shipping Policy
We reserve the right to update this policy at any time. Changes take effect upon publication.